COMPASS ASSESSMENT
Strategically assess your processes to ensure
optimal customer satisfaction and operational performance
What this Assessment does
It shows you where your business stands across two powerful dimensions:
- Vision to Execution: How well are your processes aligned with strategy?
- Operational Clarity: How consistently do you deliver what you promise?
You'll get your Strategic Alignment Roadmap result with unique quadrant,
along with specific insights to guide your next move.
Vision -to- Execution
Strategy isn't alignment until it lives in your day-to-day decisions. This section helps you evaluate how clearly your purpose translates into execution.
Metrics & monitoring
You can’t improve what you don’t track. This section assesses whether your data reflects the outcomes that matter — and whether it drives real improvement.
Service Delivery
A reliable customer experience requires operational consistency. This section evaluates how well your service delivery process supports quality, accountability, and the people you serve.
Organizational Communication
Even great plans fall flat without context. This section measures how well communication supports clarity, accountability, and alignment across your organization.
How do we work
Your customers aren’t just buying promises—they’re buying outcomes. And outcomes depend on systems. When you take the Compass Assessment, you’ll get tools that make the invisible visible and actionable:
• Your Personalized Compass Quadrant
Understand where you stand on execution and clarity.
• White Paper: “Invisible Systems, Visible Impact”
10 powerful insights connecting internal systems to customer experience.
• Process Mapping Starter Kit
Templates and prompts to uncover friction and improve flow.
The easy way to start
Getting clarity doesn't have to be complicated. Here's how you begin:
1.
Take the Compass Assessment
Answer a few focused questions to uncover where your process stands today.
2.
Receive your strategic alignment roadmap
Understand where you land on the spectrum of execution and clarity.
3.
Download Your Tools
Get the white paper and starter kit, which is built to give you immediate insight and action steps.
4.
Start Realigning Your System
Begin mapping your most important process and identifying where it's holding you back.
What You'll Receive (Free)
- Your Compass Quadrant: A personalized visual of where you are today
- White Paper: Invisible Systems, Visible Impact — 10 insights on connecting operations to outcomes
- Starter Kit: Our go-to mapping template + 5 diagnostic prompts used in real client work
Who this is for
- CEOs, founders, and COOs ready to scale without chaos
- Service-based businesses committed to better delivery
- Team leaders responsible for outcomes, not just effort
WHY IT MATTERS
Misaligned processes lead to:
■ Delays, errors, and customer frustration
■ Overwhelmed teams and burned-out managers
■ Inconsistent delivery that harms your reputation
Aligned businesses:
■ Deliver consistently and confidently
■ Empower their teams to solve problems early
■ Transform great service into organic referrals
TAKE THE ASSESSMENT
- Fast. Insightful. Built to show you what your systems are really saying.
